Application Review Process

Here is what happens after you apply. Our screening standards are in our Rental Screening Policy.

  1. Apply and pay. Each adult who will live in the unit applies and pays the $50 screening fee with the application. An application is not complete until every adult’s fee is paid. If a fee is unpaid, we may contact you to ask for it, or we may not respond. If we don’t screen your application, for example because the unit is rented first, we refund any fees paid within 30 days.
  2. We check that your application is complete. If anything is missing, we contact you. You have 2 business days after we contact you to respond, or we close your application. If we close it before we screen you, we refund your fee within 30 days.
  3. We screen your application using our Rental Screening Policy. If your criminal history might lead to a denial, we contact you first. You have 5 business days to send us more information before we decide.
  4. We decide. Most decisions come within one business day after all fees are paid, or longer if we need more information from you.
    • Approved: the property manager contacts you with the deposit amount.
    • Approved with a higher deposit: we tell you the deposit amount and the reasons in writing.
    • Denied: within 14 days we mail a written statement of the reasons, and your rights, to the address on your application.
  5. You accept the unit. Within 3 business days after we tell you that you are approved, you must pay the security deposit and sign a Security Deposit Agreement. If you don’t, we may withdraw the approval and offer the unit to someone else. Because your application was screened, the screening fee is not refunded. The Security Deposit Agreement sets the date by which you must sign the rental agreement. If you don’t sign by that date, we may keep the deposit. You may apply again later. We charge no more than one screening fee per applicant in any 60-day period.